Sales Operations Support for Outsourced Team

Summary: Join Bloom’s dynamic Outsourced Team supporting CSO Americas Sales Operations at Microsoft. We seek anew team member based in Latin America for remote work. This full-time position runs from April 2025 to June 2025, with potential extension for over a year. The team supports the Americas Retail business, assisting Sales and Marketing Teams in managing investment and incentive funds with partners. Geographic Location: LATAM region, preferably Colombia, Mexico, Chile, or BrazilSupported Geographies: US, Canada, LATAMLanguage Requirements: Proficiency in English required; Spanish and/or Portuguese also necessary. Key Responsibilities: Program Administration – Operations: Manage multiple Retail programs, offers, and marketing claims, ensuring timely reporting and POE submissions, and processing large data sets against program requirements. Handle high-volume claims using Microsoft CRM Dynamics, PowerBI, and other Microsoft tools. Provide premium support to partners and internal teams. Hold partners and teams accountable for deliverables. Assist partners in understanding program components; serve as a subject matter expert. Analysis & Audit: Ensure claims and payments are accurate and compliant with Microsoft standards. Deliver data and content analysis for business reviews. Ideal Candidate Skills: Passion for customer service, persistent follow-through, and drive for results. 3-5 years of experience in process management. Strong organizational skills to manage deadlines and complex programs, with problem-solving ability. Excellent communication skills for diverse audiences. Familiarity with Microsoft marketing and incentive tools (e.g., Partner Center, MPT, IPI, MS Sales). Proactive, independent worker with sound judgment. Additional Desired Skills & Experience: 3-5+ years of relevant work experience; Microsoft experience preferred. Detail-oriented with auditing and financial data experience. Experience in Retail markets like Xbox, Windows, Office, Surface. Proficiency with Microsoft Office Suite and Dynamics 365 (CRM). Experience with PowerBI. Why Bloom? Bloom consultants are dedicated to delivering exceptional service. We are a fast-growing team of creative, problem-solving professionals experienced in sales, marketing, and operations. Our success depends on our talented team, and we strive to match the right roles with the right people. #J-18808-Ljbffr

Creado: Jue, 01 de Ene de 1970