Program Manager Market Researcher

ResponsibilitiesRequirement Gathering & Analysis Collaborate with stakeholders to identify internal user needs and functional requirements. Document and prioritize feedback to inform tool customization and deployment. Pilot & Deployment Support Assist with planning, coordination, and tracking of pilot programs. Monitor progress, gather feedback, and contribute to refining deployment. strategies. Support successful rollout of tools across departments. End-User Support & Communication Serve as a key point of contact for internal users with questions about market research process and technologies. Develop and maintain user guides, FAQs, and training materials. Provide "how-to" support and conduct small-group or 1:1 training sessions. Change Management & Adoption Help execute change management plans to drive adoption. Champion ongoing usage and best practices across teams. Collaborate with business operations, IT, corporate communications, and training teams. Project Management & Knowledge Sharing Track project tasks, timelines, and risks. Facilitate knowledge sharing and learning through workshops, office hours, and internal documentation. Ensure stakeholders are regularly informed of progress and next steps. QualificationsBachelor's degree required; Master's degree preferred in Business, Communications, Information Systems, or a related field. 3–5 years of relevant experience in project coordination or program management. Proficiency in project management tools. Strong communication skills—written, oral, and presentation – and interpersonal skills to thrive in a highly collaborate environment spanning teams globally. Ability to distill technical content into clear, user-friendly guidance. Detail-oriented and highly organized with proven ability to manage multiple. assignments and meet tight deadlines. Experience supporting change management and training initiatives a plus. Familiarity with software adoption or enterprise tools preferred. Professional fluency in English. Based in Mexico City with availability for hybrid work.

Creado: Jue, 01 de Ene de 1970