A leading IT support firm in Mexico is looking for a Desktop Support Technician. This role involves providing second-line support at customer locations, installing and troubleshooting desktop software and hardware, and ensuring customer satisfaction. Candidates need to have 2-4 years of experience in a similar role, demonstrate exceptional customer-facing skills, and possess relevant IT certifications such as CompTIA A+ and MCP/MCSE. The ideal candidate will be fluent in the local language and have good communication skills in English.#J-18808-Ljbffr