Role: Customer Service AgentLocation: TECNOPARQUE AZCAPOTZALCO- Mexico City (CDMX)Type: Full-time (On-site)Language : Spanish & EnglishJob Summary:As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer support to ensure customer satisfaction.Qualifications:High school diploma (completed).Advanced English level (B2+ and above).Minimum 1 year of experience in Customer Service, Tech Support, or Sales.Strong communication and interpersonal skills.Problem-solving and conflict resolution skills.Attention to detail and ability to multitask effectively.Knowledge of CRM systems and tools (preferred).Schedule flexibility.