Area Manager

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. PURPOSE OF THE ROLE In charge of the general management and the commercial activities of the Dufry shops, and accountable for the retail standards within the area to maximize profitable sales and manage local relationships. RESPONSIBILITIES Operations •Ensures correct and complete implementation of the commercial plan for the companies under his/her scope •Adding value and knowhow to the execution of the operating model and adapting the organization to local needs •Participate in determining the correct sales strategy for the leading Area •Define all commercial criteria to be applied in the shops (Lay out, Pricing, Promotions, Category selection…) in coordination with Marketing and Category Management •Ensure that decisions and recommendations from the leading Area are applied in shops •Regularly visit point of sales •Ensure that shops are run in accordance with legal rules and technical specifications as safety regulations •Ensure that all staff and material are present in accordance with the activities requirements •Follow sales evolutions and analyze figures to prepare weekly and monthly activity reports •Ensure a correct level of reporting from shops •Guarantee the correct implementation of processes in general and especially of promotions •Regularly control stocks situation and issue monthly shop count inventories •Guarantee a fluid logistics organization and delivery of shops •Implement all necessary actions to ensure that objectives are met within set budget •Ensure the coordination with the airport authorities and other authorities People •Ensure that there is a positive and good work ethos in all shops. Identify and implement necessary trainings within the shops •Review staff performance and track FTE by department Finance •Analyze monthly KPI’s, income statement and balance sheet, and control exchange rates •Participate in the determination of the investment and development plan Customer •Promote Dufry as a brand inside shops and ensure that a high standard of customer service is implemented WHAT WE ARE LOOKING FOR Required: Essential: Retail and/or customer service experience with at least 6 years at management level / Knowledge of the retail or consumer goods industry /Desirable: Fluent in English, Other languages would be considered an asset

Creado: Jue, 01 de Ene de 1970