Role Description: We are seeking an expert with a strong background in cable manufacturing and harness, excellent communication skills, and a passion for problem-solving in dynamic customer environments. The ideal candidate will have experience working with automotive standards and specifications, OEM projects, and client communication. Bachelor's degree in Electrical, Mechanical, or Industrial Engineering 3+ years of experience in the Automotive area Knowledge of automotive Standards and Specifications Experience in OEM projects Bilingual English/Spanish Main Responsibilities: Serve as the primary technical liaison between the company and customers Troubleshoot and resolve complex customer issues related to quality claims Collaborate with R&D and Industrial performance teams Provide technical training and documentation Maintain knowledge of industry standards and trends Key Skills Required: Deadline oriented Multitask Leadership Negotiation Communication Teamwork