Tech Support Automation

Tech Support Automation page is loaded## Tech Support Automationlocations:Monterreyposted on:Posted Todayjob requisition id:REQ-10008697# **Tasks and Responsibilities*** Expert-level knowledge of welding processes, including GTAW and GMAW.* Expert-level understanding of welding automation products.* Expert-level proficiency in troubleshooting mechanical and electrical equipment.* Skilled in operating and programming automation control systems.* Experienced in mechanized welding using system controls and standard components.* Responsible for technical verification of welding, electrical, mechanical, and software installations; providing production support; and developing parameters for mechanized welding systems.* Works independently with clients to implement system integrations at customer sites.* Performs welding trials and demonstrations.* Organizes and conducts training sessions; develops training materials.* Participates in and supports events such as trade fairs and seminars.* Provides technical support via email and phone for troubleshooting and inquiries.* Supports product, system, and process market launch activities.* Submits accurate and complete weekly service reports.* Trains machine operators and maintenance personnel.* Reports to Sales Director* Promotes and supports the “Fronius Way” philosophy.# # **Requirements*** Valid passport* Willing to travel up to 70% outside of home base.* Flexible with working hours and tasks to meet customer requirements.* Degree in Mechanical & Electrical Technology* Minimum of five (5) years of Mechanical & Electrical Maintenance experience.* Proficient knowledge in electrical schematics, mechanical drawings, and PLC ladder logic (or equivalent software programming).* Strong ability to identify technical issues, analyze root causes, and determine appropriate corrective actions.* Proficient in Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.* Excellent oral, written, and interpersonal communication skills.* Customer‑oriented, capable of working independently or as part of a team.* Able to manage multiple projects simultaneously.* Demonstrates the ability to meet objectives and goals.* Detail‑oriented and thorough in all tasks.* Comfortable working in a culturally diverse environment.* Committed to supporting the “Fronius Way” philosophy. #J-18808-Ljbffr

Creado: Jue, 01 de Ene de 1970