Field Service Technician
Serac - Ciudad Juárez, Chihuahua
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Field Service Technician – Filling & Capping Equipment (Mexico)Location: Mexico (Field-Based / Hybrid – Mexico City Metro preferred)Employment Type: Full-TimeSeniority Level: Mid–SeniorSalary: $36,577-45,722 (Monhtly in Mexican Pesos)**Must possess or be able to obtain a legal visa under the USMCA to seek temporary entry into the United States**Job SummaryThe Service Technician performs the assembly, installation, and commission of filling and capping equipment. Troubleshoots and repairs mechanical problems and/or the built-in hardware & software control programming. Performing customer service for the North & South American market and occasional support for other subsidiaries worldwide.Essential Functions- Machine Installation & Maintenance: Install and start up new and used machines, conduct onsite repairs, perform preventive maintenance, and inspect or upgrade used equipment. - Testing & Troubleshooting: Test repairs to meet technical specifications, modify PLC programs, and debug systems as needed. - Customer Support: Train operators and technicians, provide technical advice on maintenance, upgrades, and spare parts, and perform trials with products and packaging formats. - Collaboration: Communicate design updates, provide root cause analysis feedback to internal teams, and support electrical engineering tasks like drawing updates. - Reporting: Maintain detailed daily reports and ensure clear documentation of activities.Required Knowledge, Skills, and Abilities- Work Authorization: Must possess or be able to obtain a legal visa under the USMCA to seek temporary entry into the United States to engage in business activities. - Technical Expertise: Proficient in automation principles, electrical circuitry, PLCs (Allen Bradley, Siemens), PCs (e.g., Isagraf), and reading pneumatic and hydraulic drawings. Capable of modifying control logic and performing field programming as required. - Communication & Interpersonal Skills: Excellent verbal and written communication, customer service, and interpersonal abilities. Knowledge of Spanish or French is an advantage. - Work Flexibility & Travel: Able to travel extensively (80%+), work weekends and overtime, and adapt to stressful situations or changing priorities. - Teamwork & Independence: Works well independently and in a team, managing multiple projects with minimal supervision. - Health & Safety & Administrative Skills: Strong awareness of health and safety, mechanical aptitude, and fluency with Windows Office products. - Language Skills: Must be able to communicate in English with regard to the essential functions of the position.Education and Experience- Minimum of an Associate Degree in Electronic Technology. Practical experience may be substituted for years of education. - 5 years’ experience troubleshooting packaging machines, preferably filling and capping machines.#FieldServiceTechnician #IndustrialAutomation #PLCProgramming #PackagingMachinery #JobsInMexico #AutomationTechnician**Must possess or be able to obtain a legal visa under the USMCA to seek temporary entry into the United States**
Creado: Jue, 01 de Ene de 1970