Senior .net Developer

The ideal candidate will have a strong understanding of Starlink Production Core Support. He will be responsible for Eyes on glass Monitoring, Triage & Incident Ownership, Troubleshooting & Restoration, Cross-Team Collaboration, Platform & Application Stack Awareness and Service Quality & Process Excellence. Responsibilities o Perform rapid intake, triage, and prioritization of alerts, tickets, and incidents. o Act as Incident Owner during high-severity events, ensuring clear communication, timely updates, and swift restoration of service. o Maintain accurate, real-time incident timelines and post-incident documentation. o Execute root-cause isolation across application, middleware, APIs, data, and infrastructure layers. o Use observability/monitoring tools (e.g., Kibana, Dynatrace, CloudWatch, Grafana) to correlate logs, metrics, and traces; identify anomalies, performance bottlenecks, and failure patterns. o Perform targeted mitigations, rollbacks, config fixes, and coordinate hotfixes to restore service quickly. o Engage with App Dev, DevOps, Database, Network, Security, QA, and vendor partners to drive efficient problem resolution. o Provide clear technical context, hypothesis-driven analysis, and evidence from monitoring tools to accelerate fixes. o Facilitate postmortems and continuous improvement actions. o Identify and recognize the application stack (UI-frontend, backend services, APIs, queues, databases, caches, containers, orchestration, networking) for each impacted service to quickly isolate the source of issues. o Maintain runbooks, service maps, and dependency diagrams to speed up diagnosis. • Service Quality & Process Excellence o Contribute to automation and self-healing routines (alert tuning, auto-remediation, playbooks). o Recommend monitoring gaps to improve observability Mandatory Skills Description 6-8+ years of in Support/Production Operations roles. 5+ years of .NET Core experience. 5+ years of AWS Cloud Technology. Significant experience in web service support. Solid understand of security issues related to multi-tier enterprise applications. Expertise in C# and .NET Core, MySQL/MSSQL/No-SQL. Solid understanding of SOAP, REST, and Web API based web service protocols Solid understanding of AWS Cloud service and Integration Cloud Technology : AWS - Lambda, Neptune, Dynamo DB, document DB, RDS SQL, Mongo DB (medium), Redis cache, EC2 hosting, Integration with .NET Core (middleware) , DynaTrace/Datadog. Experience with Microsoft Entity Framework and/or LINQ to SQL Logging: Kibana, Elastic search, Log stash #J-18808-Ljbffr

Creado: Jue, 01 de Ene de 1970