Do you speak English? This position is for you!We are looking for a competent**Service Desk Agent**to provide quick and effective technical assistance related to software and hardware. You will answer queries on basic technical issues, resolve or offer advice to solve them.**Requirements**_**:_- Fluent English (Spoken/Written)- 2 years' experience in customer service- Must reside in Guadalajara, Jalisco.- Education: High school or equivalent- Tech savvy with working knowledge of office automation products, databases and remote control- Ability to diagnose and resolve basic technical issues.- Proficiency in English (both written and spoken)**What we offer**:- Salary starting at $19,000 MXN a month before taxes- Benefits from day one, food vouchers, private medical insurance, and more! Full law benefits as well!- Fully paid training, earn 100% from the start!- 30 days of Christmas Bonus in December!Pay: From $19,000.00 per month**Language**:- English (required)- French (required)Work Location: In person