Helpdesk Part-time Associate

We are currently seeking a Help Desk Senior to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 22.5hours per week- Interest in working on morning shifts- Advanced English- Looking to work in IT Environment- 6 months of experience in Customer ServiceWe Offer:- Competitive salary- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance- Life insurance- Dental Insurance- Discounts with selected Optics- Opportunity to grow in the companyActivities- General L1 support for hardware and MS Office packages- Answer technical support calls providing and escalating to other support groups- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failuresWe are currently seeking a Help Desk Senior to join our team in Guadalajara, Jalisco, Mexico.**Job Segment**:Information Technology, Help Desk, Technical Support, Technology

Creado: Jue, 01 de Ene de 1970