Job Overview We are seeking a skilled Dispute Resolution Specialist to join our team. The ideal candidate will have strong analytical skills and experience in resolving disputes related to credit/debit card transactions. Main Responsibilities: Research and resolve disputes related to credit/debit card transactions Validate data from internal and third-party systems to ensure accurate resolution Communicate effectively with clients to resolve product and service issues Maintain accurate records and reconcile suspense accounts Requirements: Strong computer skills and proficiency in MS Office Experience in disputes or the payments industry preferred Excellent communication and analytical skills Ability to work independently and as part of a team What We Offer: A challenging and rewarding role with opportunities for growth and development A collaborative and supportive work environment The opportunity to make a positive impact on our clients' lives About Us: We are a leading company in the payments industry, dedicated to providing innovative solutions to our clients.