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Business Analyst

Synechron - Guadalajara, Jalisco

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Descripción del trabajo

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a talented and motivated Business Analyst to join our team. This role will be pivotal in translating business needs into actionable insights through the development of effective dashboards and reports. The ideal candidate will possess strong analytical skills, expertise in Tableau UI/UX design, and experience managing project intake and delivery processes. Additionally, familiarity with Tableau support will be considered a plus. The Role Responsibilities: Collaborate closely with stakeholders to gather, analyze, and document business requirements. Design, develop, and optimize Tableau dashboards that are intuitive, user-friendly, and aligned with business objectives. Ensure dashboards effectively communicate key insights and support decision-making. Manage the intake process for new reporting requests, prioritizing and coordinating deliverables. Act as a liaison between business teams and technical teams to ensure timely and accurate delivery of BI solutions. Provide occasional troubleshooting and support for Tableau dashboards and reports, when needed. Continuously seek improvements in UI/UX design and report functionality to enhance user experience. Requirements: Proven experience in Business Analysis, with strong ability to gather and document detailed business requirements. Expertise in Tableau UI/UX design—creating visually compelling and easy-to-navigate dashboards. Strong analytical thinking, problem-solving, and stakeholder management skills. Ability to work independently and collaboratively in a fast-paced environment. Conduct independent analysis across systems like Eagle, Trino, etc., to understand data sources and flow. Strong understanding of investment management and related reporting workflows. Experience with Tableau and SQL (must-have). Comfortable documenting work in Confluence and assisting with production support when needed. Experience in product management, product ownership, or project coordination related to BI delivery. Familiarity with Tableau support and troubleshooting (preferred but not mandatory). Excellent communication skills in English, both oral and written. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 21 countries and the possibility to work abroad. Laptop/equipment. 12 days of paid annual leave (plus sick leave and national holidays). Maternity & Paternity leave plans. A comprehensive insurance plan including: medical, dental, vision, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving and global work culture. Saving funds plan for Mexico. Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Creado: Jue, 01 de Ene de 1970

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