Care Specialist

Job Title: Customer Service Representative ">The role of a Care Specialist is to provide exceptional customer service and support to our clients. This involves addressing their concerns, resolving issues, and ensuring they have a positive experience with our company. ">Advanced English communication skills are required to effectively communicate with customers. Proven customer support experience or experience as a Client Service Representative is necessary for this role. Able to appreciate the customers' perspective and show empathy in all interactions. Active listening skills to fully engage with customers and address their concerns. Ability to multitask and navigate multiple systems and resources during customer interactions. Understand policies and procedures and communicate them professionally to customers. Acknowledge and resolve customer complaints and concerns in a timely and professional manner. Listen to customers' concerns, maintain a positive attitude, and respond calmly to their complaints, issues, and questions. Resolve customers' concerns and answer their questions to the best of your ability. Manage stressful situations in customer service and provide excellent support to our clients. Person Specification: ">Minimum High school Diploma is required for this role. Minimum 1 year of customer service experience is necessary. Advanced proficiency in English is essential for effective communication with customers. Available for full-time work.

Creado: Jue, 01 de Ene de 1970