Tech Support Agent

Tata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model.We are hiring: Tech Support AgentSend Your Resume in English!**Requirements**_**:_- 4+ years of experience and knowledge in Troubleshooting software's, printer, projectors and issues over remote and over call support to customers- 4+ years of experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues- 4+ years of experience in Executive and site support analyze, troubleshoot and evaluate computer network problems on Wi-Fi devices and network issues- Must have experience in Ticketing tools and ITSM process- Fluent English (Spoken/Written)- Must reside in Guadalajara (This is an onsite working model)**We offer**:- On site working model.- Above law and law benefits- Food Vouchers- 12 days of vacation- Life insurance- Medical InsuranceTipo de puesto: Tiempo completoSueldo: A partir de $22,500.00 al mesBeneficios:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaTipo de jornada:- Fines de semana- Incluye fines de semana- Rotativo- Turno de 8 horasExperiência:- Atención al cliente: 1 año (Deseable)Lugar de trabajo: Empleo presencial

Creado: Jue, 01 de Ene de 1970