Supplier Enablement Support Analyst

Purpose of Position The Coupa Supplier Enablement Analyst is responsible for onboarding, supporting, and managing suppliers within the Coupa platform to ensure a smooth and scalable Accounts Payable process. This role plays a critical part in enabling supplier adoption of Coupa and ensuring suppliers are transacting efficiently and compliantly through the system. Responsibilities Serve as the primary point of contact for suppliers during the Coupa onboarding process Guide suppliers through registration, profile setup, and connection to Coupa via the Supplier Portal (CSP), cXML, or SAN Provide Tier 1–2 support for supplier questions regarding onboarding and profile setup Monitor and track onboarding status, escalating non-compliance, and delays as needed Coordinate with internal teams (Procurement, AP, IT) to align supplier enablement with purchasing and payment processes Maintain accurate records of supplier communication, statuses, and compliance requirements Conduct testing and validation of supplier transactions (POs and invoices) before go-live Assist with supplier segmentation and prioritization strategies to improve adoption Prepare reporting dashboards and KPIs related to supplier onboarding and transaction performance Provides training, mentorship, and support to junior AP team members as needed Ensure compliance with internal controls, company policies, and regulatory requirements Collaborate closely with procurement, treasury, and accounting teams to resolve discrepancies and improve processes Prepare reporting dashboards and KPIs related to supplier onboarding and transaction performance Support organizational / operational projects as needed Ensure suppliers master data governance Ensure suppliers data quality at the ERP levels by reviewing existing data and proposing updates when required. Qualifications Education : Bachelor’s degree in accounting, Finance, or related field preferred; equivalent work experience accepted Experience : Experience with Coupa or other procurement platforms (Ariba, SAP, Jaggaer, etc.) Understanding of electronic invoicing, PO automation, or supplier compliance practices Experience with change management or supplier training initiatives Experience supporting a multi-entity, multi-language organization Shared Services experience, preferably in a large or complex organization Skills : Strong understanding of accounting principles related to accounts payable. Experience with ERP systems and Accounts Payable solutions (e.g. Oracle, SAP, Coupa, Readsoft, Esker) is preferred Advance proficiency in Microsoft tools (e.g. Excel, Outlook, Word, PowerPoint, etc.) Excellent problem solving and analytical skills Strong attention to detail and accuracy Effective communication and interpersonal skills Previous experience in a Shared Service Environment Excellent English communication skills – including written, spoken, and comprehension Work effectively in a team environment

Creado: Jue, 01 de Ene de 1970