Project Coordinator

WHO WE ARE: Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.JOB DESCRIPTION:The Project Coordinator plays a key role in designing, developing, documenting, and executing complex and comprehensive engagement administration workflows to deliver Services Engagements successfully and ensure client satisfaction and engagement success. This position is responsible for operationalizing complex, customized and comprehensive engagements. Key duties may include supervisory and management responsibilities for project resources such as training, performance feedback and general employee relations. This position may also be responsible for time reporting management, scheduling, travel, status and metrics reporting, communications, deliverable co-ordination, problem resolution, issues management, team onboarding and off-boarding, knowledge capture, document management, asset management, and facilities and/or logistics management. This position is highly collaborative, as Apex engagements require participation and collaboration from a variety of different roles within Apex and the client, and the Project Coordinator must be able to successfully navigate these relational and operational complexities.SPECIFIC DUTIES:Engagement Administration: Develop, document and execute engagement administration work instructions, workflows and operating procedures related to all aspects of the engagement including monitoring and tracking tasks and deliverables, engagement delivery logistics, scheduling, and asset management and/or facilities management.Collaborate with the engagement team to assess, analyze, and resolve engagement issues, problems and/or challenges.Collaborate with the engagement team and other stakeholders to ensure the quality and timeliness of deliverables against contract and client expectations. Collaborate with the engagement team to establish and operationalize an ongoing project status cadence with the client which involves client meetings and status deliverables showcasing overall project heath, issues, and risks.Oversee time charges, expenses, and billings on assigned engagements; time and expense reporting and tracking against budgets.Maintain current and accurate engagement work papers including proper storage, tags, labels, and file details.Develop and prepare a variety of reports related to the engagement delivery, project status, budget, forecast, contract employees, metrics and KPIs, etc.May be responsible for scheduling, travel, communications, document management, and deliverable coordination.Project Employee Oversight: Function as an Apex employer representative for CEs on assigned engagements, obtaining performance and conduct related information from client-side stakeholders or other front-line task supervisors and appropriately documenting, communicating and addressing contract employee performance, conduct and/or problems with the employees in close collaboration with the engagement team.CE supervisory responsibilities include onboarding & offboarding, employee training, compliance, corrective action, issues and problem resolution, scheduling, termination, and general employee relations in close collaboration with the engagement team.Responsible for appropriate escalation of complex personnel-related HR, Benefits or Legal issues and ensure issue resolution in close collaboration with the engagement team.Review and approve contract employee timesheets and expenses according to procedures jointly established by Apex and the client.Practice Contributions Contribute to the development of the Apex Engagement Management Practice through a variety of activities and initiatives enhancing the business.Provide assistance as needed in pursuing new sales opportunities.MINMUM REQUIREMENTS:2+ years of experience demonstrating strong project management skills in a professional environment, preferably including resource planning and/or supervisory responsibilities.Strong interpersonal and written professional communication skills.Strong organizational and time management skills; a proven commitment to accuracy, quality, and timelinessDemonstrated advanced knowledge of Microsoft Outlook, Excel, and PowerPointGreat customer relationship management focusResults orientation with a strong sense of urgency to meet client requirements.Previous experience with project tracking tools and general collaboration tools such as Microsoft SharePoint and Teams.Flexible working availability preferred (may work with consultants/clients in all four U.S. time zones)

Creado: Jue, 01 de Ene de 1970