Information Technology Support Specialist

WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT NUEVO LEÓN, GUADALUPE, MEXICO Excis is a global IT support leader globally, driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us What You'll Do: Deliver comprehensive onsite/remote support for Windows and macOS, including IMAC activities, ensuring seamless user experiences. Diagnose and resolve complex technical issues (hardware, software, mobile, AV, networked printers), with a focus on executive/VIP support and system reliability. Oversee IT asset lifecycle management, including hardware refreshes, warranty repairs, inventory, equipment redeployment, logistics, and vendor coordination What You Need: 3–5 years of hands-on IT support experience, proficient in Windows 10, macOS, Microsoft Office, and Windows OS imaging, with a solid understanding of networking fundamentals (TCP/IP, Ethernet). Proven ability to support networked printers, AV systems, and end-user devices, combined with strong customer service, communication, and multitasking skills in dynamic environments. Physically and logistically prepared for field support, with a valid driver's license, personal vehicle for travel up to 150 miles (mileage reimbursed), and capability to lift and move equipment up to 50 lbs. Why Join Us?: At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Guadalupe, Mexico and be at the forefront of IT support excellence

Creado: Jue, 01 de Ene de 1970