Tecnico de Garantías

- Review warranty charge backs - Create yearly warranty performance metric - Coordinate customer Warranty returns analysis - Monthly data preparations Targets vs. actual - Coordinate internal warranty meetings - Create and follow up Warranty action list - Translate and categories customer warranty claims for internal use - Prepare customer Warranty trends for Aptiv quality management - Coordinate 8D reports/ 1-pager reports - Collect and analyze customer repair data Prepare and provide structured and prioritized warranty data to the responsible department either internally and/or externally to the Customer after each warranty claims (weekly or monthly) cut-off date. Reading and understanding the customer claims based on dealership comments; analyzing the data; develop Pareto / Payntercharts for each project by CPU, R/1000; Co-ordinate and conduct the necessary actions by using appropriate warranty tracking charts. Prepare warranty presentations for carline / engine subjects and present to the either internally and/or externally to the Customer. Years of Relevant Experience: 3 Education Background: Bachelor's Degree Educational Discipline/Major Program: World-class operational experience etc. Languages : English – Customer language Automotive experience preferable

Creado: Jue, 01 de Ene de 1970