Intake Specialist

Join a Fast-Growing Immigration Law Firm That’s Changing LivesWe are a rapidly growing immigration law firm with one powerful mission: to help immigrants in the United States fix their papers and build the life they deserve. We combine legal knowledge, compassion, and strategy to guide our clients through some of the most important moments of their lives.We’re looking for a results-driven, empathetic, and motivated Intake Specialist who thrives in a fast-paced environment, loves helping others, and knows how to turn a first conversation into lasting trust — and into a client who says “yes” to moving forward.About the RoleAs an Intake Specialist, you are both a first impression and a trusted guide. You’ll actively engage with prospects, listen closely to their needs, and help them understand how we can support their immigration journey. This high-impact role blends sales, service, and deep human connection.Core ResponsibilitiesAnswer inbound calls and place outbound follow-ups to connect with potential clientsConduct structured screenings to understand legal needs and determine case potentialPersuasively explain our services and value, guiding leads toward consultationsUse scripts strategically while adjusting to real conversations with empathy and tactMaintain strong, positive relationships with prospects and clientsTrack and report outcomes, staying aligned with performance goalsSupport team efforts and adapt in a fast-paced, mission-driven environmentDay-to-Day TasksGreet and assist prospects by phone, listening for their needs and pain pointsAnswer inquiries with confidence and clarity to build trust and interestPresent legal services as solutions to their problems using ethical, persuasive techniquesFollow up with leads and provide a sense of urgency, hope, and professionalismHandle objections and concerns with care and accuracyUse CRM tools to record all client interactions and progressContinuously improve through team feedback, coaching, and practiceWhat We’re Looking ForExcellent selling, negotiation, and communication skillsSales experience, especially using scripts and handling objectionsExperience in intake, customer service, or legal support is highly valuedStrong emotional intelligence and active listening abilitiesDetail-oriented, organized, and goal-drivenAbility to work independently and meet performance metricsFluent English requiredComfortable with remote work and flexible schedulesCompensation & BenefitsBase salary: $15,000 MXN/monthCommissions + performance-based bonusesLegal benefits above the lawWeekly yoga sessionsEnglish classesAccess to a psychologist and a nutritionistA supportive, fast-paced, and mission-driven culture focused on growthReady to Grow Fast?This isn’t just a job — it’s a career with purpose. If you’re passionate about helping others, confident in your ability to connect and inspire, and ready to grow within a high-performance team that changes lives every single day, we’d love to meet you.Apply now and let’s grow together.

Creado: Jue, 01 de Ene de 1970