Intake Specialist

Join a Fast-Growing Immigration Law Firm That's Changing Lives We are a rapidly growing immigration law firm with one powerful mission: to help immigrants in the United States fix their papers and build the life they deserve. We combine legal knowledge, compassion, and strategy to guide our clients through some of the most important moments of their lives. We're looking for a results-driven, empathetic, and motivated Intake Specialist who thrives in a fast-paced environment, loves helping others, and knows how to turn a first conversation into lasting trust — and into a client who says "yes" to moving forward. About the Role As an Intake Specialist, you are both a first impression and a trusted guide. You'll actively engage with prospects, listen closely to their needs, and help them understand how we can support their immigration journey. This high-impact role blends sales, service, and deep human connection. Core Responsibilities Answer inbound calls and place outbound follow-ups to connect with potential clients Conduct structured screenings to understand legal needs and determine case potential Persuasively explain our services and value, guiding leads toward consultations Use scripts strategically while adjusting to real conversations with empathy and tact Maintain strong, positive relationships with prospects and clients Track and report outcomes, staying aligned with performance goals Support team efforts and adapt in a fast-paced, mission-driven environment Day-to-Day Tasks Greet and assist prospects by phone, listening for their needs and pain points Answer inquiries with confidence and clarity to build trust and interest Present legal services as solutions to their problems using ethical, persuasive techniques Follow up with leads and provide a sense of urgency, hope, and professionalism Handle objections and concerns with care and accuracy Use CRM tools to record all client interactions and progress Continuously improve through team feedback, coaching, and practice What We're Looking For Excellent selling, negotiation, and communication skills Sales experience, especially using scripts and handling objections Experience in intake, customer service, or legal support is highly valued Strong emotional intelligence and active listening abilities Detail-oriented, organized, and goal-driven Ability to work independently and meet performance metrics Fluent English required Comfortable with remote work and flexible schedules Compensation & Benefits Base salary: $15,000 MXN/month Commissions + performance-based bonuses Legal benefits above the law Weekly yoga sessions English classes Access to a psychologist and a nutritionist A supportive, fast-paced, and mission-driven culture focused on growth Ready to Grow Fast? This isn't just a job — it's a career with purpose. If you're passionate about helping others, confident in your ability to connect and inspire, and ready to grow within a high-performance team that changes lives every single day, we'd love to meet you. Apply now and let's grow together.

Creado: Jue, 01 de Ene de 1970