Costumer Care Representative

Founded on the premise that everyone deserves high-quality health care, ODA has been providing comprehensive, patient-centered health care services to underserved populations for over forty years. ODA offers evidence-based, comprehensive primary care services as well as a full range of specialty, dental and behavioral health care services Job description: -Handle high call volume on a fast pace environment, while displaying high level of professionalism, empathy and enthusiasm. -Fluent in English and Spanish. -Answering patient's inquiries regarding scheduling, rescheduling and/or cancelling medical appointments in a timely manner. -Answer inquiries about medical providers and specialist availability. -Schedule patient transportation to our facilities. -Answer inquires pharmacies, insurance companies and other medical facilities. -Direct calls to different departments as necessary. -Elevate customer concerns to managers and supervisors as needed. -Available to work most of ODA’s operating hours. -Adhere to ODA regulations, privacy, and other requirements. Responsabilities: -Servicing clients in both Spanish in English. -Client service experience in healthcare is preferred but not required. -High pace environment such as call center or similar. -Personal background clean form any history that can negatively affect ODA, its employees or clients. We offer: -Law benefits. -Weekly payment. -Montly bonus. -Food stamps. -Transportation. -Up to $18,500 gross monthly.

Creado: Jue, 01 de Ene de 1970