Order Admin

Job Summary – · Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes. Years of experience needed 2–3 Technical Skills: · Professional demeanor, initiative to work independently, but also ability to accept and follow instructions. · Fluently communicate in English and Spanish · Work closely with internal teams to identify system requirements · High level of communication in general · Able to meet client needs and offer the best solution. · Sensitive communication · Achievement of process knowledge and ongoing education based on implementation of transformational initiatives · Case documentation within assigned systems or platforms as per business requires · Achievement of Specific Schedules for coverage of assigned activities · Proficiency at Microsoft Office and Internet Browsers · Meeting Regional guidelines for achieving any legal requirements related to Quoting, Ordering, Post-Ordering and Invoicing matters · Following company's guidance on resolving basic system connectivity issues · Achievement of Key Performance Indicators as per activity assigned and as business demands in a timely manner and with high quality Certifications Needed: · Bachelor’s degree in finance, Business, Economics, Industrial Engineering or equivalent. Salary $16,000 Pesos per month

Creado: Jue, 01 de Ene de 1970