Customer Service Specialist
Confidential - Juárez, Chihuahua
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Objective: Coordinate the production site in the administration of systems and customers requirements to comply the delivering metrics required by the customers also as the administration of the compliance to the production plan in the different manufacturing areas Responsibilities: Elaborate the production plan considering the requirements of the client, levels of inventory and the productive capability. Ensure the satisfactory qualification in the official systems of the clients (delivering, tickets, package) Ensure the material delivering in time, quantity and form without run into extra cost. Control the optimum level of ended product inventory. Elaborate a projection of sales in function of the client demands. Plan break points, engineering samples and closing programs to avoid obsolescence. Control the packaging inventory to ensure compliance with the production schedule and the shipment plan on a daily basis, reporting in a timely manner in the customer's system that applies (e.g. GM:CLIPS, Stellantis:SMART (CMS)). In the case of the container management system activate your backup if necessary (Packing Ing). Education & experience: Bachelor degree. 3 years of experience in the area. Requirements: Knowledge of client portals (Ford, GM, Stellantis) Knowledge of MRP y MRP II system Knowledge of IATF 16949 and ISO 14001 Knowledge of VDA 6.3 (Plus) Advance English
Creado: Jue, 01 de Ene de 1970