Maritime IT Field Service Technician - Mexico

As aMaritime IT Field Service TechnicianatGlobal Satcoms , you will be responsible for delivering high-quality technical support and on-site services to maritime clients across various regions. This includes the installation, commissioning, maintenance, and troubleshooting of satellite communication systems, IT infrastructure, and networking equipment aboard commercial vessels, offshore platforms, and maritime assets.TasksConduct field installations, upgrades, and commissioning of VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals (e.g., FleetBroadband, Iridium Certus).Perform IT systems integration including onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks.Provide hands-on technical support for onboard IT systems, including routers, switches, servers, Wi-Fi access points, and IoT maritime equipment.Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues.Complete site surveys, service reports, handover documents, and technical documentation in accordance with Global Satcoms’ standards.Ensure all safety protocols and client-specific requirements are followed during onboard interventions.Maintain communication with vessel agents, ship operators, and logistics teams to coordinate travel, tools, and spare parts for interventions.Provide customer training and onboard support during handover when necessary.RequirementsProven experience in field engineering or maritime IT support roles (minimum 2 years preferred).Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems.Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices.Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment.Ability to read technical diagrams and interpret system schematics.Strong communication, documentation, and customer service skills.Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus.Valid seafarer’s medical (ENG1 or equivalent) and willingness to travel globally on short notice.BenefitsCompetitive field rates and project-based compensationExposure to global clients in maritime, offshore, and oil & gas sectorsOngoing training and certification opportunitiesOpportunity to work within a dynamic and fast-growing international teamJoinGlobal Satcomsand be part of a team delivering top-tier maritime connectivity solutions worldwide. If you're an experiencedMaritime IT Field Technicianlooking for aflexible, remoteopportunity, we'd love to hear from you!Apply nowviaLinkedInor through our company website.Global Satcoms is a leading global field service engineering company specializing in VSAT technologies. Our expertise lies in serving VSAT service providers and teleport operators, with a primary focus on the oil & gas and maritime industries.With a strong presence in multiple countries worldwide, we bring reliable and efficient satellite communication solutions to our esteemed customers. From installation and maintenance to troubleshooting, our team of skilled professionals ensures seamless connectivity and uninterrupted operations for our clients.

Creado: Jue, 01 de Ene de 1970