KAM
Groupe SEB México - Mexico City
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MISSION: The Key Account Manager is responsible for managing and developing key accounts to ensure busines results , maintaining a long term relationship with customers and maximizing sales opportunities within them. Profitabilty and Share growth as key priorities- Achieve channel objectives set by the company. MAIN PURPOSES OF THE JOB: - Operate as the lead point of contact for any and all matters specific to your customers - Build and maintain strong, long-lasting customer relationships. - Develop strong business plans for key customers with full year vision - Negotiate trade terms - Ensure perfect in-store execution of the plans - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Forecast and track key account metrics. - Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. - Assist with high severity requests or issue escalations as needed. - Co- Develop strategies tailored to every customer for the optimal management of the accounts (sales and margin quota, promotions, sell-thru, etc.). These tasks must be exceutedin collaboration with marketing - Get and analyze internal and market information for decision making related to the business performance - Verify and follow up to the customers’ payments that to avoid holding of sales, speed up the delivery, and have a healthy management of the accounts - Analyze and build the 13 month Sales Forecast to make sure the required amount of product is available for delivery. - Manage the operational budget assigned, to drive the Company’s products through promotions, looking for the company’s profitability - Develop special projects to ensure share growth always ensuring profitability goals - Develop operational activities on time and with quality to ensure the basics of the account management (listings, budget management, sales presentarions, orders management process and shipments)
Creado: Jue, 01 de Ene de 1970