Site Facilities Operations Director

Position: Site Facilities Operations Director Location: Mexico City, Mexico Fulltime Key Responsibilities 1. Facility Operations & Infrastructure Management - Maintain and improve facility documentation, SOPs, work order systems, logs, and compliance records. - Ensure the facility operates in alignment with service‑level expectations, energy efficiency targets, and reliability requirements. 2. Strategic Planning & Capital Projects - Develop long‑range facility plans including modernization, upgrades, renovation projects, and space utilization strategies. - Lead end‑to‑end execution of capital projects—scope, budget, vendor selection, construction oversight, commissioning, and turnover. 3. Vendor & Contractor Management - Manage external partners including maintenance providers, engineering firms, construction contractors, and specialty service vendors. - Establish and enforce service‑level agreements (SLAs), performance metrics, and accountability frameworks. - Negotiate contracts, scopes of work, and pricing to maximize value and ensure consistent service quality. 4. Safety, Compliance & Risk Management - Be accountable for site operations, site culture, and adherence to all applicable Mexican laws and regulations. - Lead emergency preparedness planning including evacuation procedures, continuity planning, and critical system recovery. - Conduct regular safety audits, inspections, and risk assessments; develop corrective actions where needed. - Champion a workplace culture centered on safety, responsibility, and accountability. 5. Workplace Services & Customer Experience - Oversee workplace services such as space management, office moves, ergonomic assessments, and general building support. - Oversee all aspects of site operations, including budgeting, human resources, facilities, and IT, with a focus on creating an efficient and supportive work environment for a growing team. - Partner with security, IT, HR, and business units to deliver a high‑quality employee workplace experience. - Act as a primary contact for customer feedback, facility issues, and service‑related escalations. 6. Leadership & Team Development - Ensure team members receive training, development, and resources to operate effectively and safely. - Coordinate staffing plans that support 24/7/365 operations (if applicable), emergency coverage, and strategic growth. - Drive a culture of operational excellence, continuous improvement, and customer focus. 7. Financial Management - Develop and manage annual operating budgets for facilities, maintenance, utilities, and capital projects. - Track expenditures, identify cost‑savings opportunities, and ensure strong financial stewardship. Qualifications Required - Experience in large corporate campuses, technology centers, critical environments, or multi‑building portfolios.7–10+ years of experience in facilities management, engineering, building operations, or related fields. - Proven leadership experience managing teams, vendors, and complex facilities operations. - Strong communication skills with the ability to collaborate across departments and interact with senior leaders. - Exceptional communication skills in English are required. Spanish fluency is a plus. - Ability to work independently and as part of a team. - Experience in a hybrid work environment is a plus. - A passion for building on and nurturing a positive and inclusive office/site culture is essential. - Experience creating and managing budgets, capital projects, and long‑term asset plans. - Experience providing cross-functional support to Talent, HR, and Finance operations is considered a strong asset. - Exposure to Mexican labor law and local tax regulations is preferred. - Professional certifications.

Creado: Jue, 01 de Ene de 1970