Delivery Manager

Job Description: Delivery Manager Location: Mexico City Job Type: Full Time Key Responsibilities Lead and oversee delivery for multiple large, complex, and highly visible programs supporting a global technology client, ensuring high-quality execution, scalability, and on-time delivery. Manage and develop large, cross-functional delivery organizations (engineering, delivery leads, program/project managers), with demonstrated experience leading technical delivery teams. Act as a senior delivery partner to U.S.-based stakeholders, maintaining strong executive-level relationships and providing clear, data-driven communication on delivery health, risks, and outcomes. Own and serve as the primary senior delivery point of contact for the client, leading all client-facing communication and governance, and providing clear, regular updates on delivery status, risks, dependencies, and outcomes through structured reporting, KPI dashboards, weekly/monthly status reports, and executive-level readouts. Provide site-level leadership for the Mexico delivery organization, partnering closely with HR, operations, and global leadership to support growth, talent development, and long-term scalability. Foster and sustain a high-performance, inclusive, and collaborative site culture aligned with the expectations of a world-class technology client. Maintain regular, visible engagement with teams and leaders; in-office presence at least 3 days per week to support leadership development, delivery alignment, and employee engagement. Own and manage key delivery, quality, and operational KPIs to ensure the Mexico site consistently meets the standards of a global technology delivery model. Ensure full compliance with applicable Mexican labor laws, company policies, and client operational requirements.

Creado: Jue, 01 de Ene de 1970