Sales Account Mgr. -supplies-

A Key Account Manager for Zebra in the Supplies portfolio needs a strong mix of strategic relationship management and sales acumen. They must have a proven track record managing large or complex accounts, particularly in B2B environments. Key skills include account planning, negotiation, consultative selling, and the ability to understand customer supply chain and operational needs. Additionally, they should be adept at driving account growth, collaborating internally with cross-functional teams, and have a strong grasp of Zebra’s Supplies offerings to position value and solutions. Knowledge/Expertise Technical Skills - Uses moderate domain/solutions knowledge Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills Managerial Skills - Understands policies and practices related to role and shares ideas for improvement Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition Solution Complexity/Strategic Thinking Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level Role in Addressing Problems - Understands and resolves problems with support from technical resources Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources Freedom to Act Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs Takes Direction From - Group Manager and Directors Customer Interface Role - Acts independently or as a team lead for ad-hoc teams Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects Required Knowledge of Customer - Operational strategies for success and competitors Accountability Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses Relative Size and Scope - Moderate to average individual quota size for business and like roles Types of Projects - Many transactions with some moderately complex deals Strategic Impact for Zebra - Medium/mid-term Required Skills & Qualifications Bachelor’s degree in Business, Marketing, Engineering, or related field. 5–6 years of experience in B2B sales, preferably in technology, printing, industrial products, or consumables. Proven experience in account management, with a strong ability to build and maintain customer relationships. Strong commercial acumen, negotiation skills, and ability to manage complex sales cycles. Solid understanding of printing solutions, labeling supplies, and related technologies (preferred). Ability to analyze sales KPIs, market trends, and financial metrics. Proficiency with CRM tools (e.g., Salesforce) and Microsoft Office tools (Excel, PowerPoint, etc.). Excellent communication and presentation skills in English. Ability to work under pressure, prioritize tasks, and manage multiple accounts simultaneously. Preferred Qualifications Experience working with channel partners, distributors, or value-added resellers. Knowledge of supply chain processes, inventory management, and logistics for consumables. Experience in cross-functional collaboration within global or matrix organizations. Core competencies Customer focus Results orientation Negotiation & influence Strategic thinking Problem-solving Business planning Relationship building Adaptability and resilience under pressure

Creado: Jue, 01 de Ene de 1970