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After Sales Technical Training Supervisor

Geely Auto Mexico - Mexico City

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Descripción del trabajo

After Sales Technical Training Supervisor Position Objective Support the planning, coordination, and delivery of technical training programs for after-sales teams, ensuring service personnel have the practical skills and technical knowledge needed to perform effectively, particularly in new automotive technologies. Key Responsibilities - Deliver and support technical training sessions for after-sales and service teams. - Adapt and maintain training materials in line with current products, technologies, processes, and brand standards. - Coordinate training schedules, facilities, and logistics across service centers and regions. - Support the evaluation of training effectiveness through assessments, KPIs, and participant feedback. - Assist new product and technology launches by supporting the delivery of technical training content (especially EV-related). - Work closely with After-Sales, Technical, and Product teams to ensure alignment between training and operational needs. - Support and coordinate with technical trainers or instructors when required. Requirements Education - Bachelor’s degree in Engineering, Automotive Technology, or a related field. Experience - Experience in technical training, technical support, or service operations within the automotive industry. - Hands-on exposure to after-sales or workshop environments. Technical Knowledge - Automotive technologies, with exposure to Electric Vehicles (EVs) or high-voltage systems. - Diagnostic processes and troubleshooting. - Workshop tools, equipment, and service procedures. - Automotive electrical and electronic systems. Languages - English: Advanced (professional working proficiency). Skills & Competencies - Technical training delivery and facilitation - Strong hands-on automotive knowledge - Clear communication and presentation skills - Problem-solving and analytical thinking - Organization and coordination skills - Collaboration with cross-functional teams - Willingness to learn and adapt to new technologies

Creado: Jue, 01 de Ene de 1970

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