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Sales and Service Manager

Gravotech México - Miguel Hidalgo, Mexico City

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Descripción del trabajo

Responsible for México Sales plan, supervise and manage the sales and Service Mexico team , Pipeline and Go-to Customer strategies and execution. As well as monitoring and improving customer service performance.- Handle and supervise the Sales and Service Mexico team execution plan. - Generate good rapport with key contacts in our top customers per sales territory - Follow Gravotech by Brady's guiding values - To continuously keep up and follow up a high delivery performance and low costs./Qualifications and Requirements- Bachelor's Degree or equivalent combination of college education and sales experience. - Proven experience in the Automotive and/or Industrial markets, Jewelry, and Signage. Familiarity with Market Safety and Industrial sectors. - Ability to analyze customer requirements and define strategic work plans to develop markets and product families that support the sales plan. - Knowledge of Gravotech's key markets is preferred. - Bilingual (English/Spanish). - Proficient computer skills (Microsoft Office, CRM). - Strong problem-solving abilities, teamwork-oriented attitude, high initiative, and a strong work ethic. - 3–5 years in sales, including experience in team leadership or supervision.Responsibilities:- Responsible for the Mexico Sales Plan. - Supervise, execute, and follow up on the Mexico Sales Plan through the sales team via in-person visits, virtual meetings, and phone consultations. - Continuously develop customer relationships to better meet market demands. - Follow up on delivery performance for each sales territory. - Manage individual development plans for high-potential Sales Technicians. - Provide punctual feedback and oversight of the team pipeline. - Act as a mentor and serve on sales councils to share strategic views and ideas. - Implement and manage training programs for the Sales Team. - Manage and motivate multiple Sales Technicians, including conducting joint calls with end-users. - Define and execute strategies to develop markets and accounts through the sales team. - Transform assigned target accounts into long-term customer partnerships. - Utilize advanced sales skills to cross-sell the full portfolio of Gravotech by Brady products and services into target accounts. - Advise the sales team on significant competitive actions, market conditions, and sales potential estimates. - Participation in National Sales Meetings and relevant Trade Shows. - Travel with field representatives as required to assist in on-site sales presentations, equipment demonstrations, and problem-solving. - Maintain full knowledge and understanding of company goals, missions, and philosophies as expressed by leadership.

Creado: Jue, 01 de Ene de 1970

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