H-2A Office Coordinator

Job Description The H-2A Administrative Assistant plays a vital role in supporting our Visa Operations team and Case Managers, serving as a liaison for client communications and case management. This is a hybrid role that requires 2 days in office in Monterrey, MX or Guatemala City. The successful candidate will be responsible for providing critical support to the team, including client communications, case management, and specialized support areas. Client Communications Support: Serve as an initial point of contact for inbound client inquiries, routing complex questions to appropriate Case Managers; Draft and prepare client email communications under Case Manager supervision; Maintain proactive communication with clients regarding document submissions and filing deadlines; Schedule and coordinate client meetings, kick-off calls, and follow-up sessions; Follow up with clients to collect missing information and documentation. Case Management Support: Perform daily administrative tasks related to H-2A case management, including data entry, document management, and communication tracking; Assist with document collection, organization, and verification for H-2A applications; Support Case Managers by assisting with urgent case-related tasks as directed; Maintain accurate, complete, and up-to-date case files and records in Seso's proprietary platform; Conduct phone calls and submit case inquiries to government agencies on behalf of Case Managers; Draft H-2A filings under direction of Case Managers. Specialized Support Areas: Assist with the drafting and filing of Named I-129 petitions; Help prepare responses to standard Requests for Evidence (RFEs); Draft congressional inquiries for stalled cases; Proofread legal documents for accuracy and completeness.

Creado: Jue, 01 de Ene de 1970