Receptionist-Large TSO

Job DescriptionWork Location Options:Onsite At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Recepcionista Large Tso Centurion Lounges I. Características promedio del ocupante: ·Sexo: Indistinto ·Experiencia en el puesto: Mínimo 2 años en hoteles, restaurantes o Lounge de igual o superior categoría ·Disponibilidad para rotación de horarios II. Conocimientos básicos necesarios: ·Idiomas: Inglés 80 % escrito y hablado. ·Informática manejo avanzado de Excel, power point, tablas dinámicas, etc. ·Mejora Continua & Quality ·Alta cultura de servicio ·Recursos Humanos (Disciplina, lineamientos, feedback, seguimientos, orientación) III. Condiciones de operación: · Trabajará en equipo con colegas, supervisores, chef ejecutivo, coordinadores de área, y dando seguimientos para, controles, seguimientos, lineamientos, etc. Apoyo e involucramiento en las diferentes áreas como: Bar, cocina, piso, recepción, etc. IV. Actitudes: ·Positivo ·Proactivo ·Disposición para trabajar en equipo ·Espíritu de servicio ·Organizado ·Discreto ·Disciplinado ·Entusiasta ·Creativo V. Habilidades: ·Manejo de equipos de oficina & computo ·Manejo de quejas, situaciones bajo presión y emergencias. ·Buen manejo de la comunicación. ·Preferente conocimiento Distintivo H, Manejo de la higiene alimenticia VI. Funciones a desempeñar: ·Excelente manejo del Servicio al cliente ·Excelente trato con los colegas y equipo en general ·Manejo de Reportes de Operación Day (control diario de reportes requeridos en el área o áreas de apoyo) ·Toma de decisiones eficientes en la mejora continuo de la operación ·Llevar, coordinar y aplicar políticas y procedimientos operativos requeridos. ·Realizar sus labores correctamente y con enfoque a resultados We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Other Jobs You May Be Interested InMexico Travel Advisor Platinum (Hybrid) Mexico City, Mexico City, Mexico CHAT - Ejecutivo de Atención a Clientes Mexico City, Mexico City, Mexico Customer Care Professional with Advanced German & English skills - Card Member Maintenance & Inquiries Buenos Aires, Capital Federal, Argentina Premium Travel Agent (Hybrid) Mexico City, Mexico City, Mexico Bilingual Customer Service Agent (Mexico/2 days at home/ 2 days off) Mexico City, Mexico City, Mexico Bilingual Customer Service Representative for US clients / 2 days off / CDMX. Mexico City, Mexico City, Mexico Customer Care Professional with Advanced French and English skills - Merchant Back Office Buenos Aires, Capital Federal, Argentina Customer Experience Concierge, Centurion Lounge LAS Las Vegas, Nevada, United States Ejecutivo Comercial Face to Face CDMX Mexico City, Mexico City, Mexico Slide 1 of 3When you become part of our Talent Community, well keep you posted about future job opportunities that you may be a match for, as well as career-related events.

Creado: Jue, 01 de Ene de 1970