H-2A Administrative Assistant
Seso Inc. - Monterrey, Nuevo León
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**Hybrid role with 2 days in office Monterrey, MX or Guatemala City required** About the opportunity: The H-2A Administrative Assistant provides critical support to our Visa Operations team and Case Managers, serving as a vital link in client communications and case management. Core Responsibilities Client Communications Support Serve as an initial point of contact for inbound client inquiries, routing complex questions to appropriate Case Managers Draft and prepare client email communications under Case Manager supervision Maintain proactive communication with clients regarding document submissions and filing deadlines Schedule and coordinate client meetings, kick-off calls, and follow-up sessions Follow up with clients to collect missing information and documentation Case Management Support Perform daily administrative tasks related to H-2A case management, including data entry, document management, and communication tracking Assist with document collection, organization, and verification for H-2A applications Support Case Managers by assisting with urgent case-related tasks as directed Maintain accurate, complete, and up-to-date case files and records in Seso's proprietary platform Conduct phone calls and submit case inquiries to government agencies on behalf of Case Managers Draft H-2A filings under direction of Case Managers Specialized Support Areas Assist with the drafting and filing of Named I-129 petitions Help prepare responses to standard Requests for Evidence (RFEs) Draft congressional inquiries for stalled cases Proofread legal documents for accuracy and completeness Required Qualifications Fully fluent in written and spoken English Bachelor’s Degree or higher, preferably in international relations, business management, or law Excellent written and verbal communication skills and comfortable interacting with clients via video conferencing on a daily basis Strong organizational skills with exceptional attention to detail Proficiency in Microsoft Office, Google G-suite, Adobe, and ability to quickly learn new software systems Ability to manage multiple tasks and prioritize effectively in a fast-paced environment Ability to handle sensitive and confidential information with discretion Preferred Qualifications Previous experience in immigration case management or related administrative roles Past legal or international business experience Understanding of H-2A visa processes and forms Experience with electronic case management software Bilingual skills (English/Spanish) highly valued Growth Potential This position is a potential pathway to a Case Manager role for the right candidate. Administrative Assistants who demonstrate strong aptitude will receive: Ongoing training in H-2A regulations and filing procedures Gradually increasing responsibility for client interactions and case preparation Opportunities to develop expertise in specialized visa processes About You: Ruthlessly organized with the ability to prioritize, multi-task, and execute with tight deadlines Self-motivated with a desire to continuously learn and develop professional skills Proactive problem-solver who can identify issues before they become urgent Team player with a positive attitude and willingness to support others Demonstrable interest in agriculture and improving the lives of farmers and farmworkers
Creado: Jue, 01 de Ene de 1970