Financial Account Manager

Key Responsibilities Manage a diverse portfolio of accounts with low dollar values. Communicate with customers via email, sending invoices and payment reminders as necessary. Process credit card payments and assist customers with payment-related inquiries in a timely manner. Conduct targeted email campaigns to encourage prompt payments and improve collections outcomes. Maintain accurate records of customer interactions and payment statuses for easy reference. Escalate unresolved issues to senior team members as needed to ensure resolution. Collaborate with internal teams to resolve billing discrepancies and provide excellent customer service. Key Skills: Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to manage a high volume of accounts efficiently. Proficiency in Microsoft Office (especially Excel and Outlook); experience with accounting or CRM software is a plus. Positive attitude and willingness to learn. Team player committed to working in a quality environment. Requirements: High school diploma or equivalent; associate degree or coursework in finance, accounting, or business is a plus. 0–2 years of experience in collections, customer service, or a related field. Strong sense of urgency and problem-solving skills. Availability to work Monday to Friday, 8 am to 5 pm or 7:30 am to 4:30 pm ET USA. Role currently work from home (WFH) however if business needs arise role could be transitioned to in office in Monterrey, Mexico region. Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law. What We Offer Our company offers a supportive work environment, opportunities for growth and development, and a competitive compensation package. As a Junior Collector, you will play a key role in our corporate shared services team, contributing to the success of our clients and driving revenue growth. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Creado: Jue, 01 de Ene de 1970