Service and Operations Coordinator

Job Title: Service and Operations Coordinator Skillfully coordinate and manage service orders, maintenance visits, and technical support across assigned regions. We are seeking a highly organized individual to join our team as a Service and Operations Coordinator. This key role involves scheduling service orders, managing technician calendars, and ensuring efficient work order assignment. Develop and implement effective service coordination processes to meet customer needs and improve service delivery. Collaborate with service managers, project teams, and logistics staff to ensure seamless service operations. Communicate effectively with customers, resolving issues and providing timely updates on service status. Maintain accurate records and billing information for service operations. Required Skills and Qualifications: At least 5 years of experience in service coordination, customer support, or a related field. Excellent communication skills in English and Spanish (written and spoken). Intermediate knowledge of billing or accounting principles, with strong math and problem-solving skills. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP or service software is an advantage. Benefits: A competitive salary package. A hybrid work environment offering flexibility and work-life balance. Opportunities for career growth and professional development. Why Work with Us? We offer a collaborative and international work environment. A people-first culture that values inclusion and innovation. Key Performance Indicators: Measurable improvements in service delivery efficiency and customer satisfaction. Effective collaboration with internal stakeholders to achieve operational goals. This is a challenging and rewarding opportunity for a skilled Service and Operations Coordinator to join our team. If you have the necessary skills and experience, we encourage you to apply today!

Creado: Jue, 01 de Ene de 1970