Infrastructure Technology Specialist

Job Overview ">We are seeking a skilled and motivated professional to join our team as an IT Infrastructure Support Engineer. As a key member of our infrastructure support team, you will be responsible for providing implementation, support, and maintenance of technology components that comprise our client's network and infrastructure environments. Key Responsibilities ">Provide product and technical support for all versions of Microsoft's core business applications (i.e. Windows, Office), as well as virtualization environments built on Azure, Microsoft Hyper-V, and VMware. Project implementation, and support services for Microsoft Server technologies (i.e. Windows Sever, M365, SharePoint, Exchange, Active Directory, etc.). Network monitoring and issue resolution for WAN and LAN connectivity, routers, firewalls, and other security products. Perform tasks detailed in support tickets assigned, and document actions taken to resolve issues, client contact information, network diagrams, expenses, etc. in an efficient, professional and timely manner. Interface with clients and vendors to implement projects and resolve technical issues to client satisfaction. Requirements ">Good knowledge of Windows Server and Desktop Operating Systems. Ability to work remotely with limited supervision. Must be able to relay technical information to clients with varying skill levels in a manner in which they can understand. Preferred Qualifications ">Experience with networking hardware, such as managed switches, routers, and firewalls. Current technical certifications, such as MCSE, CCNA, Azure Certifications. Hands on technical experience and knowledge of LAN/WAN operations and protocols. Ability to multi-task and adapt to changes quickly. A keen ability to learn quickly and find resolutions to technical issues. Analytical thinker with strong attention to detail. Fluency in Japanese language reading, writing and conversation.

Creado: Jue, 01 de Ene de 1970