Wine Director

Job DescriptionPress space or enter keys to toggle section visibilitySCOPE As a Wine Director play a pivotal role in creating an outstanding wine experience for our guests. Responsible for ensuring an excellent variety of wines, establishing and nurturing strong relationships with suppliers, and providing top-notch training to our staff.DUTIES AND RESPONSIBILITIESAdministration * Maintain the menu of the cava updated with prices. *Metting and controlling suppliers a long side with purchasing team. *Manage wine cellar and ensure it’s fully-stocked. Guest Satisfaction * Ensures the delivery of brand always promises and provides exceptional guest service. * Provides excellent service to all guests. * Handles guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. * Maintains positive guest and colleague interactions with good working relationships. * Greets visitors, ascertains nature of business, and directs visitors to appropriate associate. Finance *Wine cost control. *Ensure proper wine inventories *Wine purchasing monthly. *Setting price alongside with cost controller. Operations *Controlling stock of the main cava as the cava for the venues. *Analysis of the new wine offering *Meet the wine reps and propose new wines according with our target markets trends *Recommend food and wine pairings. *Advise guests on wines based on their personal tastes and food choices. *Training and education of wine to Restaurants, bars and butler associates. *Ensure to spot and training potential interested associates to be virtual Sommelier, in each restaurant *Ensure to spot and training front waiters and order takers to became junior sommeliers and help pushing the wine sales. Oversees the Junior sommeliers.

Creado: Jue, 01 de Ene de 1970