DescriptionThe Customer Service Representative is responsible for identifying, researching, analyzing, and responding to telephone inquiries regarding client's billing questions, sales/upgrades, basic tier 1 tech support, promotions, activation of devices, disconnects and retention, just to name a few.The position requires empathy and the ability to handle stressful and sometimes angry calls. RequirementsHigh School Diploma/GED6 Months of Call Center ExperienceEnglish Level B2/C1 (Conversational) Live in Nuevo León