Medical Account Resolutions Specialist

Resolve patient account issues with our medical collection team! About the Role This is a dynamic opportunity for an individual to play a vital part in resolving expired patient accounts by performing follow-up and resolution activities. The ideal candidate will communicate effectively with patients, clients, reimbursement vendors, and other external entities to ensure timely and accurate issue resolution while maintaining high levels of patient satisfaction. Key Responsibilities Handle inbound patient calls promptly and professionally, providing assistance and resolution to account inquiries. Deliver collection services to ensure successful recovery of accounts. Conduct research and analysis on account issues and strive to resolve problems efficiently and accurately. Requirements A High School Diploma or equivalent qualification is required. At least 1 year of experience in a Customer Service call center environment with a focus on healthcare billing/collection agency environment is necessary.

Creado: Jue, 01 de Ene de 1970