Labor Relations Specialist: About the Role The Labor Relations Specialist will be responsible for ensuring timely handling of employee complaints and labor cases through a ticketing system. They will also provide guidance to team leaders in conflict resolution and disciplinary actions. Main Responsibilities: Manage reports, documentation, and termination processes in compliance with internal policies. Collaborate with the HR Manager to implement best practices and continuous improvement initiatives. Requirements Essential Skills: Fully Bilingual (English and Spanish) Bachelor's degree completed Experience in labor conflict management and union relations Strong knowledge of Mexican labor law