Venue Manager
On Location - Monterrey
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PLEASE NOTE: ALL RESUMES & APPLICATIONS MUST BE IN ENGLISH** The Venue Workforce Manager plays a pivotal role in the Workforce Team, reporting to the Director of Workforce Operations and will be a key member of the On Location Venue Team for FIFA World Cup 2026™. This role is responsible for supporting training, and day-to-day operations for workforce teams in host cities, acting as the critical link between On Location’s national strategy and local workforce delivery. The Venue Workforce Manager will ensure seamless execution by fostering collaboration, providing leadership, and driving operational excellence. Success in this role requires strong partnership with Workforce Operations, HR, the Delivery Team, and functional area leads to support workforce needs across all aspects of the event.Act as the key liaison between the central Workforce Team, Venue Team, and local stakeholders to ensure workforce operations are consistent, compliant, and fully supported. Training & Development: Deliver the tournament-wide training plan locally, adapting materials for Host Venue needs Assist planning and delivery of Venue Specific Training for On Location WorkforceLead Host Venue workforce logistics, including travel, accommodation, uniform distribution, additional accreditation requests, and on-site services, ensuring records are maintained and reconciled post-event. Partner with FIFA and functional areas (FAs) to align workforce operations, schedules, and deployment with event goals. Develop and distribute city-specific operational communications to workforce regarding uniform and accreditation collection, training, and accommodations, ensuring smooth information flow across the On Location Venue Team. Track and measure event performance, manage post-event evaluations, and contribute to workforce process improvements.Bachelor’s Degree in Project Management, Hospitality, Sports Management, Business, or related field preferred, or equivalent professional experience. Previous experience in staffing operations, workforce management, or large-scale event operations. Previous experience of working on a major sporting event beneficial. understanding of local culture and labor laws highly advantageousStrong project management, organizational, and problem-solving skills. Proficiency with workforce management technologies such as, Smartsheet, Airtable, and Microsoft Office 365. Experience working with Event Management or Candidate Management Systems. Familiarity with data analytics related to workforce scheduling and operational performance. Ability to work autonomously in a remote setting Fluency in Spanish and English is required for any MEX based positions This position will be a remote working position until closer to the tournament when role will be Venue based. (Accommodation is not provided for this position) Must be flexible with work hours, including nights, weekends, and holidays. This role will be paid as a weekly rate of 38,000 MXN/Weekly, based on 40 hours per week.
Creado: Jue, 01 de Ene de 1970