Sr Technical Support Associate (Intrusion) - French

**JOB DUTIES**:- Facilitate issue identification and analysis- Investigate and resolve technical issues- Track requests resolution- Provide technical training- Build relationships with customers- Test products & software- Develop and share knowledge**YOU MUST HAVE**:- High School Diploma, or equivalent.- 1-2 years of Technical Support or customer service experience- English proficiency- French proficiency**WE VALUE**:- Experience with Salesforce and TalkDesk- Bachelor's degree in Management, Computer Science, or a technology-related discipline- Experience in the industry is preferred- Good interpersonal and verbal & written communication skills- Strong continuous improvement mindset, strong leadership impact- Demonstrated experience with Knowledge Management & Call Center Management- Good administration skills**WHAT'S IN IT FOR YOU?**:- Resideo's benefits above Mexican law- Professional development and growth in a great place to workLI-CR1At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Creado: Jue, 01 de Ene de 1970