Senior Event Coordinator

Effective Management of Webinars Job Description Webinar Managers play a key role in the success of online events. They are responsible for planning, executing, and evaluating webinars that meet business objectives and support various programs. This role requires excellent project management skills, cross-functional collaboration, and the ability to work in a fast-paced environment. Regional event management and execution support Support cross-functional collaboration Reporting and analysis Communication and stakeholder management Key Responsibilities: A 360 event management role, leading event logistics across any chosen in-person/online/hybrid education programs delivered within your supported market Collaborate with subject matter experts, speakers, and stakeholders to develop engaging content and presentations Manage webinar logistics, including scheduling, registration, and communication with attendees Coordinate with technical teams to ensure seamless webinar delivery and troubleshoot any technical issues Develop and manage project plans, detailed timelines, outline tasks and identify necessary resources Identify and mitigate risks, and develop contingency plans as needed Ensure compliance with company policies, procedures, and brand guidelines Work closely with webinar, content, marketing, sales teams to align on webinars with business objectives and goals Collaborate with internal stakeholders to identify target audiences, develop messaging, and create promotional materials Partner with designated webinar leads to secure speakers, manage registrations, and provide logistical support Track and analyze webinar metrics, including attendance, engagement, and retention Provide regular reports to stakeholders on webinar performance, including Q&A submissions Conduct pre and post-webinar surveys to gather feedback and measure attendee satisfaction Communicate effectively with internal stakeholders, including team leads, marketers, and sales teams Manage relationships with external vendors, agencies, and speakers Provide exceptional customer service to attendees, responding to inquiries and resolving issues promptly Summarize and share event/program/quarterly wrap-ups with Workplace or by email Requirements: 3+ years of experience in event management, project management, or a related field Proven track record of successfully managing webinars, conferences, or other events Excellent organizational, communication, and project management skills Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines Strong attention to detail and ability to troubleshoot technical issues Experience with webinar platforms, such as Zoom, GoToWebinar, or similar tools Proficient in Google Workspace and Microsoft Office Experience with data analysis and reporting tools, such as Google Analytics or Excel Bachelor's degree in Marketing, Communications, or a related field Advanced English A good sense of humor, a positive attitude and great teamwork skills Nice to Haves: Experience with marketing automation platforms, such as Salesforce, Marketo or Pardot Knowledge of marketing and/or advertising industry, advertisement tools Knowledge of HTML, CSS, and/or JavaScript Certification in project management, such as PMP or Agile Experience facilitating or presenting to large audiences Communication and Stakeholder Management Webinar Managers must be able to communicate effectively with internal stakeholders, including team leads, marketers, and sales teams. They must also manage relationships with external vendors, agencies, and speakers, providing exceptional customer service to attendees, responding to inquiries and resolving issues promptly.

Creado: Jue, 01 de Ene de 1970