Demands Assistant (Legal field)
Satellite Teams - México, Mexico
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JOB DESCRIPTION Satellite Teams is in search of a Demands writer Assistant who will be working for an LA-based distinguished law firm protecting consumers over a decade and will be responsible for assisting Demand Writers with client needs as well as communicating with adjusters and insurance companies, when necessary, in order to finalize clients’ settlements. It's a culture where you have the freedom to experiment and push your talents as far as they can go. RESPONSIBILITIES Handle all Spanish speaking calls, including but not limited to assisting clients with their needs/inquiries and following up accordingly. Call clients to let them know their demand has been sent to the insurance company. Send a letter out to clients to confirm that their demand has been sent on their behalf. Obtain client questionnaires assessing pain levels and save them to client files. Extend settlements and coordinate releases with clients. Follow up to make sure that we receive signed releases/CMS forms/PLED waivers if necessary. Assist clients in signing releases/PLED waivers/1.5.1 (refer out) forms both via mail and electronically. Open subrogation for clients and following up to obtain final liens. Receive and send correspondence via mail. Call insurance adjusters to make sure demands are received. Answer adjusters when Demand Writers cannot take their call and take messages for Demand Writers. Send correspondence, including signed release/W9 forms via mail to adjusters. Receive and send correspondence via mail. Perform all other miscellaneous duties assigned by the Demand Writers they assist. QUALIFICATIONS Bachelor’s Degree Must pay close attention to detail, for instance reading all documents carefully to make sure they do not include confidential information before sending to insurance/client Strong communication skills Proactive Independent Able to problem solve Team player Cordial to peers and anyone outside the office
Creado: Jue, 01 de Ene de 1970