Logistics

Why Compucom?Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!The Priority Control Center (PCC) is a vital part of our post-sales support organization. We manage and process part requests submitted through the LA-Pending and other designated queues. Our mission is to ensure timely, cost-effective part deliveries by coordinating shipments from Warehouses and Forward Stocking Locations (FSLs) using the UPS PostSales platform. We adhere strictly to customer specifications while identifying the best delivery options available.Operational Scope:24/7, 365-day operationsFulfillment of pick orders across the U.S., Canada, and offshore locations (Hawaii, Alaska, Puerto Rico, Guam, Virgin Islands)Processing of the GNU queueHandling of Warranty Replenishment tasksLexmark support through Flash Track and Debrief (closing claims)Direct communication with partners, carriers, and field technicians via calls and emailsKey Responsibilities:Validate order requests and determine optimal fulfillment methodCoordinate urgent and SLA-bound part shipmentsMaintain seamless operations across various time zones and shiftsProvide professional and prompt customer service interactionsCandidate Profile – Required Skills & Attributes:High attention to detail and order accuracyAbility to perform under pressure and meet tight deadlinesFlexibility to adapt to frequent procedural and policy changesFluent in English (written and verbal communication)Strong sense of urgency and ownershipAvailability to work rotating shifts, including nights, weekends, and holidaysPreferred Background:Experience in logistics, supply chain, order processing, or customer supportFamiliarity with UPS PostSales or similar logistics platformWe offerAttractive SalaryMajor Medical Expense PlanLife insuranceSaving fund: 10% of your base salaryChristmas bonus averaging 30 days' pay for every yearGrocery & Restaurant vouchers*If you are interested, please send your resume in EnglishEqual Employment OpportunityCompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Creado: Jue, 01 de Ene de 1970