Is Technical Specialist & Database Support
ABB - México
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**IS Technical Specialist & Database Support**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:**This position reports to**:IS Service Manager**Your responsibilities**:- Proactively supports in the installation, management, maintenance, and optimization of the service for the area of responsibility and cross-functional processes related to IS Services.- Takes action to ensure targets are met within established safety and quality procedures, corrects malfunctions.- Reviews requirements and specifications and identifies those that merit action within their scope of responsibility.- Installs and tests new versions, investigates and coordinates the resolution of potential and actual service problems.- When involved, delivers the appropriate IS solution/service according to agreed Service Level Agreements (SLAs), in time, in budget and at quality.- Engages proactively with suppliers to resolve incidents, problems, or unsatisfactory performance, and implements suppler management related service improvement initiatives and programs.- Executes, for assigned tasks, all actions in IS processes according to agreed RACI specification.- Support non ERP apps (Issue solving, ensure correct functionality of the apps).**Your background**:- Bachelor´s Degree in Computer Science or related.- New graduate - 2 years of experience.- Ability to manage multiple demands on time, strong communication, customer orientation, flexibility and self-learning and problem solving.- Intermediate-Advanced level of English.**More about us**:
Creado: Jue, 01 de Ene de 1970