Sales Operations Manager

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensorsswitches to fuses and morewe produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.As a Sales Operations Manager (ICP), you will be responsible for driving process excellence and operational efficiency across customer order management, pricing, sales support, and customer service. Your role will focus on delivering best-in-class service, optimizing tools and procedures, and enabling data-driven decision-making to support revenue growth and profitability for the business unit.About the Job:- Act as the central point between business functions and customers, ensuring flawless order execution and communication.-- Prepare and present performance reports, KPIs, and recommendations to leadership, driving strategic improvements.- Support commercial channels through inventory, pricing alignment, and performance analysis.- Oversee rebate, incentive, and commission programs; manage Ship & Debit claims and tools.- Lead the Customer Service and Pricing teams, ensuring operational excellence and alignment with business goals.About You:- Bachelor’s degree in Engineering, IT, or Computer Science required; MBA is a plus.- 5-8 years of experience in business improvement projects, preferably in electronics or manufacturing.- Strong knowledge of ERP systems (SAP preferred) and BI tools like Tableau or Power BI.- Green or Black Belt certification in process improvement is a plus.- Exceptional leadership, collaboration, and client-facing communication skills.- Able to lead cross-functional projects, manage change, and guide internal teams to success.- Organized and analytical with strong attention to detail.LI-FFP

Creado: Jue, 01 de Ene de 1970