Job Role: Customer Experience Associate Location: Mexico Responsibilities: Communicate with customers via phone, email and chat to resolve inquiries efficiently. Provide knowledgeable answers to questions about product, pricing and availability, showcasing expertise in customer service. Collaborate with internal departments to deliver exceptional customer experiences and meet customer needs. Perform data entry in various platforms to ensure accurate information management. Qualifications: 1-3 years of relevant work experience in a customer-facing role. Excellent verbal, written, and interpersonal communication skills to build strong relationships with customers. Ability to multitask, organize, and prioritize work effectively in a fast-paced environment. By joining our organization, you will have opportunities for growth and development, as well as access to benefits that support your overall well-being. In this role, you will be part of a dynamic team dedicated to delivering outstanding customer experiences and contributing to the success of our business.