Job Overview Maintain a professional demeanor and empathetic attitude when interacting with customers. Key Responsibilities: Respond promptly to customer inquiries via various channels. Communicate effectively with customers through clear and concise language. Resolve customer complaints in a timely and satisfactory manner. Develop product knowledge to answer customer questions confidently. Skills and Qualifications: Excellent communication and interpersonal skills. Able to work in a fast-paced environment and multitask effectively. Knowledge of company products or services is essential. Benefits: Competitive salary and benefits package. Opportunities for career growth and development. Collaborative and supportive work environment.